The Kendall Way proves that we take great pride in doing what’s right. As a family-owned business, our values are the foundation of who we are and what we do. Caring for our customers and our communities means being responsive to them. The Kendall Way emulates our mission at our Honda Dealership at Kendall Honda of Fairbanks, which is to deliver an unrivaled customer experience through highly motivated, knowledgeable and caring professionals. While offering the best possible prices on great cars, trucks and SUVs at our Honda Dealership is always important to our customers, so is being treated with respect. That’s why The Kendall Way allows us to build relationships for the long haul.
Our Core Values are the framework for which we make all decisions. We execute our purpose by living our Core Values daily.
Every customer interaction should reflect our belief in our core values.
Remarkable moments aren’t always monetary.
We should ask ourselves every day, “How can I create a remarkable experience for my fellow co-workers and customers today?”
Be Driven – Set personal goals. Set professional goals. Write down your goals and work towards those goals daily. World Class is 5% idea, 95% execution.
Communication should be open and honest so that our statements and conversations reflect Kendall’s Core Values.
To be a sustainable business, a company must grow and adapt. Consumer behavior, technology and society are continually changing and if a business doesn’t grow and adapt it will become mediocre and eventually die. To succeed in our ever-changing environment, we must… Be Remarkable, Embrace and Drive Positive Change, Be Creative, Passionate and Driven, Be Honest and Open, Take Ownership and Be Humble, Appreciate Our Customers and Fellow Employees, Take Care of Our Community and come to work every day focused on fulfilling our common purpose.